Accessibility
Most people land here standing on a drive in poor light, one hand on a phone, with a door that will not move. That is the case this site was built around, and it works the same way through a keyboard or a screen reader. Ring the number if a page fights you and somebody talks you through it while it gets fixed.
Who Each Decision Was Made For
Anybody working one-handed, outdoors, in bad light
Links and buttons are sized for a thumb rather than a mouse pointer, the breadcrumb trail included, since that row is where this most often goes wrong. Body copy is set to read at arm length without pinching, because nobody wants to zoom a page while a door hangs off its track.
Anybody who finds low contrast hard going
The deep pine green and aged brass, set over a warm limestone background, were tested as color pairs against the published contrast ratios rather than judged by eye. So the text holds up on the dark bands, on the light cards and inside the pricing tables, rather than in the handful of places a mock-up happened to show.
Anybody driving the page without a mouse
The navigation menus, the question accordions and the contact form can all be reached and worked from the keyboard alone, and whichever element currently holds focus is marked clearly enough to see where you are on the page.
Anybody listening to the page instead of looking at it
Heading levels run in order with none skipped, so the outline is usable on its own. Images carry alternative text describing what is in the frame. Tables declare their row and column headers. Form fields have real labels, not a placeholder standing in for one.
Anybody who cannot cope with movement on a screen
Nothing plays by itself, nothing flashes, and no panel rotates underneath you part way through a sentence. The single embedded map sits inert until you choose to load it.
Anybody meeting these words for the first time
Trade terms get explained on the page where they turn up, and the glossary carries the rest. Knowing what a drum or a bottom bracket is should never be a condition of reading about your own garage door.
The Two Places This Still Loses
Claiming finished conformance would be overstating it. The target moves, the site changes, and two components remain honest weak spots. Both are third party. The coverage map is not ours to control and is the element least likely on any page to behave with assistive technology, which is why every town it shows is also written out in plain text on the same page and why nothing here depends on reading a map. The other is the anti-spam control sitting between you and sending the contact form. If it will not cooperate there is no workaround inside the page, so ring the number and skip the form entirely. Both of those lose us inquiries when they misbehave, which is exactly why they are named here rather than left for somebody to discover.
Reporting a Page That Will Not Work
Three details are enough to reproduce almost anything: which page you were on, what you were trying to do, and what the page did instead. Say those on the phone and it can be found and put right. If having the answer matters more than having the fix, ask for that as well, because every price band, symptom and part explanation on this site can be read out by somebody with the page open in front of them. A broken garage door is a poor enough day without a website adding to it.